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Contact Us

The best way to contact us is by emailing or texting us at +1 (888) 745-1080.

If you prefer to speak with someone on the phone, please feel free to call us at 1-888-745-1080 during our phone support hours, weekdays 10am - 4pm Eastern time.

We look forward to hearing from you!

— Sarah & the Storyworth Customer Support team

Quotes from actual customer emails

“Jen McCreery was such a help to me that I asked her if there was someone at Storyworth with whom I could share my joy. [...] Jen is a jewel! Whatever your company can do to tangibly thank her, please do.” – Joellen

“I’ve got to tell you that you have an ABSOLUTELY, TERRIFIC, HIGHLY COMPETENT, VERY COURTEOUS AND HELPFUL team member in Sarah. Simply, I can’t say enough about her. [...] She is simply outstanding and easily one of the very best customer service reps I’ve ever dealt with.” – Don

“I’m writing to let you know of the excellent customer service I have received from your team over the past year and especially over the last four months. [...] Every time I submitted a question, Jen McCreery in particular would respond quickly, politely and thoroughly. [...] Thank you for having such a strong support team and for creating such a truly wonderful product. I can’t wait for my family to receive their books at Christmas time.” – Michelle