The Guide: Storyworth vs Remento

Launched in 2013, Storyworth is the original, and still the most trusted name in family storytelling. While we work tirelessly to create the best experience possible, we know we aren’t your only choice. Over the past few years, other companies have joined us in creating ways to preserve family stories in keepsake books. You may wonder how newer services like Remento compare to Storyworth Memoirs, so we’ve created this guide to help you understand where we’re different and what choice is right for you.

Overview: Comparing Storyworth Memoirs and Remento

Both Storyworth and Remento offer year-long subscription-based services that help you collect stories and bind them in a hardcover book, but there are some important differences. Below is a quick comparison chart you can use to understand these differences at a glance.

Comparing how storytellers contribute

Storyworth offers multiple ways to share stories, allowing storytellers to choose what works best for them on a story-by-story basis. Storytellers can respond directly to weekly email prompts, or log in to their account to write a story, or create an audio recording that’s automatically transcribed into their memoir in their own words. No matter how you share your story, you can add unlimited photos, or edit it any time before printing.

Remento storytellers receive their storytelling prompts weekly via either email, SMS text message, or both. You can choose from their library of questions or write your own, and change the question frequency.

Comparing how storytellers are prompted

Storyworth storytellers receive emails with a new writing prompt each week. Storytellers, along with anyone added to their account, can add questions from our library to their queue, rewrite questions to feel more relevant, or create new questions from scratch. You can change the frequency with which you receive questions, or put your subscription on hold to pause questions if needed.

Remento storytellers receive their storytelling prompts weekly via either email, SMS text message, or both. You can choose from their library of questions or write your own, and change the question frequency.

Comparing the final book

Storyworth’s subscription includes a 6" x 9" hardcover book with a cover color and black and white interior up to 480 pages. Books can also be printed with a color interior for an additional fee. Our books are created with high quality materials and designed to last for generations. 

Remento’s subscription includes an 8" x 10" hardcover book with a color interior up to 200 pages. Books between 201 and 380 will incur a surcharge, and books over 380 pages will require a second volume to be printed.

Comparing Customer service

Storyworth prides itself on providing quick and helpful customer service 24 hours a day by email and text or by phone during support hours. At a time when few companies offer phone service, we want to make sure we’re available to help in the way that’s most comfortable for our storytellers, their families, and their friends. 

Remento offers email support along with a chatbot on their site.

Comparing reviews

Storyworth has over 50,000 reviews on Trustpilot with an average rating of 4.7 stars. Because Storyworth has been around for over a decade, families know they can trust Storyworth with their most important stories.

Storytellers say they love the structure Storyworth provides through weekly prompts, and that the questions themselves often spark long-forgotten memories. The process of spending time reflecting on their life and writing their stories helps storytellers understand and appreciate their lives better. They also feel an immense sense of pride and accomplishment in writing a book that leaves a legacy for their children and grandchildren.

For some storytellers, weekly prompts can feel overwhelming, or hard to keep up with. For these storytellers, changing their question frequency or audio recording stories can be good options. Others request the ability to change fonts and add bold and italics to the copy.

Family members report feeling closer to the storyteller after reading stories they may never have heard without the prompts. They also love having a record of their loved ones' stories to pass down to future generations.

Remento has just a few hundred reviews on Trustpilot, likely due to being a newer company, though they have a similarly positive average rating. Like Storyworth, Remento users also enjoy the ability to preserve family stories in a keepsake book and feel closer to loved ones by learning more about them. They also say that the speech-to-text format works great for those with lower tech facility or motor or visual issues. Family members like the ability to listen to the storyteller share stories via the QR codes printed in their books. However, some worry about whether the QR codes will continue to function if the company goes out of business.

Others dislike the way the AI alters the content of their stories, saying the written versions don’t feel like they’re in their loved ones' real voices. They frequently mention a desire for phone support to navigate the process.

Overall summary

Both Storyworth and Remento were founded with the sincere desire to help families preserve their most meaningful stories. At Storyworth, we believe that the service that works best for you and your family is the right choice. However, there’s a reason that Storyworth has been the most trusted name in family storytelling for over a decade.

It’s not just that we were the first to create a way to easily capture family stories in a keepsake book; it’s what we’ve done with that time. We’re always listening, testing, and improving your storytelling experience. You can see that quality reflected in the 50,000+ Storyworth Memoir reviews on Trustpilot.

We remain family owned and operated, meaning we can focus on building a service you love with a sustainable business you can trust to care for your stories for years to come. Our only responsibility is to you, not investors or advertisers.

We truly appreciate your trust and take the responsibility of safeguarding your family’s most important stories seriously.